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About Us

Check My Ear LLC is proud to re-launch the acoustic otoscope back to market! We greatly appreciate the patience of our customers as we worked hard to bring this key piece of technology back in the hands of medical professionals. 

FAQ

Is the device FDA cleared?

Yes. The device is FDA cleared Class II medical device. 

How do I obtain a copy of the operators manual? 

Select the PDF image to download a copy.

Can a doctor be reimbursed for using the unit?

Yes. The use of the device may qualify for insurance reimbursement ($15 to $21 on average). You'll need to validate CPT coding with your insurance provider for accurate submission and reimbursement.  

How do I transfer data from the device?

A USB port connects device to web application for export of scan results to medical record, software updates and more.

Can the unit be re-charged?

No. The unit runs off alkaline batteries. 

What type of batteries does the unit need?

Two AA Alkaline Batteries are needed for the unit to operate.

My device stopped working, what do I do?

Replace the batteries in the unit. This is the #1 reason we find in troubleshooting devices. If that doesn't work, contact us to discuss next steps. 

Are units available to ship outside of the United States?

Unfortunately, at the current point in time we are only able to provide units within the US. 

Contact

Feel free to send us an email or call with questions or concerns. 

800-895-9921